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Expression of Dissatisfaction or Complaints

If you are seeking information or advice, please email us at info@des.wa.gov.au.

The Department of Education Services aims to provide a quality service to its clients with the goal of continuous improvement. The organisation recognises that continuous improvement is linked to customer feedback. We therefore welcome all feedback and appreciate the right of a customer to forward suggestions for improvement or complain where they are dissatisfied with a product or service offered or provided.

It is the policy of the organisation to have a process available to all customers whereby their complaints can be heard and effectively resolved in a consistent and just manner and will provide management with the opportunity to analyse feedback with the aim of improving services.

Suggest areas for improvement
Complain about a product or service

Contact Details
Department of Education Services.
22 Hasler Road
Osborne Park   WA   6017

Phone: (08) 9441 1900
Fax: +(08) 9441 1901
General email: info@des.wa.gov.au

Policy
Click here to view our Complaints Management Policy.