Service Delivery - Please indicate matter of your complaint:

Rudeness
Delay
Failure to take action
Incorrect or inappropriate action
Mistake
Inefficiency
Failure to reply to correspondence
Failure to give reasons

Brief outline of complaint and suggested remedy:

Brief outline of complaint and suggested remedy:

Note: For more information about making a complaint to the state government agencies see Complaints Information Site (http://www.complaints.wa.gov.au). Also the following Western Australian Government Agencies can assist with your complaint:

The Ombudsman: The public also have the right to complain to the Ombudsman whose main function is to assist the people of Western Australia to resolve disputes with public sector agencies of the State and to help those agencies to be accountable for, and to improve the standard of, their administrative decision-making, practices and conduct.

You can find the Ombudsman website at (http://www.ombudsman.wa.gov.au) or phone (08) 9220 7555. Persons outside the Perth metropolitan area can use Freecall 1800 117 000.

Corruption and Crime Commission: Allegations of conduct that could be corrupt or criminal are quite distinct from complaints against a product or service and are not intended to be resolved via this process. Allegations of this nature must be reported to the Corruption and Crime Commission (CCC). The following are contact addresses for CCC. (http://www.ccc.wa.gov.au/) Phone: (08) 9215 4888 Tollfree: 1800 809 000